Maintenance
In today's digital economy, the availability of systems is a critical factor for success. Downtime, when data and applications are not available or are lost, is no longer an affordable business expense. The maintenance services offered by ABM Services can reduce the costs and increases the value of company's technology investments. Our network of accredited engineers is able to respond quickly, flexibly and cost effectively, for virtually all types of computers and peripherals.
Extended Warranty
A basic warranty is included when all computer-related equipment is purchased, however, additional hardware coverage is essential for mission computer technology for critical operations generates. ABM can build on the standard warranty offerings to provide extended warranty services tailored to customers' requirements.
Per Call Service
When computer-related equipment is no longer covered by either a basic warranty or any other extended warranty programmes, the per call service can provide call-out hardware repair and maintenance. Without time-consuming paperwork, customers can call the hotline and qualified engineers will be sent to provide the required on-site repair service.
Software Update Service
The Software Update Service gives customers an easy, economical way to make sure critical computer operations stay in step with the latest software releases. The service provides ready access to new versions of software binaries and documentation. The dedicated support team from ABM Services will evaluate the patch/service pack for different operating environments and provide recommendations as required.
Software Support Services
ABM Services provides technical support for software, as a second level support service for organisation's help desks. Support is primarily provided over the telephone, however this can be escalated to on-site visits from specialist teams who provide high levels of support, when the client deems necessary on a broad range of products.
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